Effective Date: 1 April 2025
Last Updated: 1 April 2025
Brand Vaarta (“we”, “us”, “our”) provides customized corporate gifting, branded merchandise, and employee onboarding kits primarily on a made-to-order, B2B basis. Due to the customized and bulk nature of our services, this Refund & Returns Policy outlines the limited circumstances under which returns, replacements, or refunds may be considered.
By placing an order with Brand Vaarta, you agree to the terms stated in this policy.
Most products supplied by Brand Vaarta are:
As a result, such products are generally non-returnable and non-refundable once production has commenced or goods have been dispatched.
We may consider replacement or refund only in the following situations:
If products are received in a visibly damaged condition due to transit-related issues, the Client must:
Upon verification, we may offer:
If products delivered differ materially from the approved specifications (e.g., wrong item, incorrect branding, or manufacturing defect):
After internal verification, Brand Vaarta may:
Refunds or returns will not be applicable in the following cases:
Cancellation requests must be submitted in writing via email.
Where a refund is approved:
GST components are refunded strictly in accordance with applicable tax regulations.
Brand Vaarta shall not be liable for delays, damages, or non-performance caused by events beyond reasonable control, including but not limited to natural disasters, strikes, government restrictions, logistics disruptions, or pandemics.
Brand Vaarta reserves the right to modify or update this Refund & Returns Policy at any time without prior notice. Changes will be effective upon posting on the website.
For questions related to refunds, returns, or order concerns, please contact:
Brand Vaarta
📧 Email: team@brandvaarta.in
🌐 Website: https://www.brandvaarta.in
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